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Lost / Stolen Card

If you believe your First Federal card has been lost or stolen, contact your local branch during regular business hours or call (800) 498-0013. After hours and on weekends, call (800) 554-8969.

Otherwise contact the card issuer directly using the phone numbers listed below for debit, ATM, and credit cards:

Debit & ATM Cards
Report lost or stolen Debit or ATM cards by calling your local branch during business hours at (800) 498-0013 or call this number after hours and on weekends (800) 554-8969.

Credit Cards - Elan
Personal Account: (800) 558-3424
Commercial Card: (866) 552-8855